The improvements in eGovernance increasing the number of people using online application forms


The passport application process is getting easier and faster with passport agencies coordinating the entire process through agencies and getting in touch with people in real-time, through their phones or email ID. In the past, applying for a passport took several meetings at the passport office. There were challenges with communicating with the applicant, and they learned about changes they had to account for when they came into the office to submit their documents or other information. Depending on the Indian state where an individual was applying for a passport, the process ideally took between three to four meetings spread out over a month.


The improvements in eGovernance increasing the number of people using online application forms


They would have to visit the passport office to collect the necessary forms, along with the list of documents that they would have to submit and would receive a date when they would have to bring it in. For their second meeting, they have to submit the forms and document, and post approving the information, receive the third meeting date. In the interim, all the details are cross-checked, with the passport office even connecting with the police of the state to verify that the person does not have a criminal record and that the information mentioned is accurate. For the third meeting, they have to get photographs clicked at the passport office. They use these pictures on the actual document, which is later mailed to their home address.


With the eGovernance platform that the Government has created and the passport office coordinating the entire process online, people can apply for their passports from home, at their convenience. They can download the necessary passport application or use the online application and upload all their information to the website. They would receive a date and time for the meeting at the passport office, with their pictures taken, reducing the amount of time that they otherwise spend there.


While is passport is not a mandatory document that people are applying for unless they are planning on leaving the country for a holiday or work, other Government application processes are a requirement, and people should work on getting through.


Applying for a birth certificate is one of these processes parents should take care of immediately after having a child. In most instances, the hospital or the medical centre where the child was born coordinated the application process. There are exceptions to this rule with a few parents opting to handle the process themselves at a later date. The hospital has to assist since they have to provide a document with the details of the birth. The law states that the birth of every child has to be registered latest by 21 days after the child is born, with additional paperwork and to be filled and documents t be submitted if they delay the process. There are parents mainly in rural India who do not see an immediate benefit of applying for a birth certificate. A few of these instances have parents who do not have their children born in a hospital but at home in one of the houses with medical assistance. Furthermore, getting through the documentation process for birth certificates can be quite challenging since it might be tedious for an individual without proper formal education. In the far extreme case, the children can apply for their birth certificate later, which is rarely the case.


When it comes to applying for a death certificate, the rules vary since no individual can apply for their death certificate. With the new Government process in place, they can, however, get through the application online, which is beneficial since they would not have to visit the Registrar of Births and Deaths. Other than providing information about the deceased individual, they have to provide information on how they are connected to the individual. It can be a difficult time for families and loved ones, and the last thing that anyone wants is a difficult process, with most people trying to get through it at the soonest.


The death certificate is needed for all application processes involving the deceased individual including the insurance for the family, sorting out banking documents, property and anything else relating to the family in the name of the deceased person.


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